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The Percentage of Income Payment Plan (PIPP) provides a payment arrangement for your utility bills based on a percentage of your household income. This program is available to customers of regulated gas and electric companies in Ohio.
Once you are enrolled in the program, you must pay your installment every month in full and on time.
To be eligible for PIPP, customers must have a gross (before tax) income at or below 175 percent of the Federal Poverty Income Guidelines.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for PIPP.
The Home Energy Assistance Program (HEAP) is a federally-funded program available to help eligible customers in Ohio with their heat bills. The program is administered by the Ohio Department of Development, Office of Community Service. Eligible customers must apply for HEAP funding prior to applying for a grant from AEP Ohio’s Neighbor to Neighbor Program.
To be eligible for HEAP, customers must have a gross (before tax) income at or below 175 percent of the Federal Poverty Income Guidelines.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for HEAP.
The MUD Energy Assistance Program, a Hardship Program administered by Dollar Energy Fund, assists eligible utility customers with their Metropolitan Utilities District bills. Customers may be eligible to receive a grant that is applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
The calendar year of the program runs from October 1st through September 30th. The program is currently open for customers whose service is off only.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
Applicants must have an outstanding balance on their MUD bill of at least $100.
The maximum grant amount an applicant may receive is $500.
Applicants can receive more than one grant per program year until reaching the maximum grant amount. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income. Verification of income can be proof of enrollment in another low-income program.
Income-eligible clients must apply for all federally- funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on application must match the name (or one of the names) listed on the utility bill and must be that of an adult who is currently living in the home.
Grants can be used to cover security deposits.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,510 | $30,120 |
| 2 | $3,407 | $40,880 |
| 3 | $4,303 | $51,640 |
| 4 | $5,200 | $62,400 |
| 5 | $6,097 | $73,160 |
| 6 | $6,993 | $83,920 |
| 7 | $7,890 | $94,680 |
| 8 | $8,787 | $105,440 |
| Each add’l add | $897 | $10,760 |
The Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program available to help eligible customers in Louisiana with their utility bills. The program is administered by the Louisiana Housing Corporation. Eligible customers must apply for LIHEAP funding prior to applying for a grant from Dollar Energy Fund’s Neighbor to Neighbor Program.
To be eligible for LIHEAP, customers must have a gross (before tax) income at or below 60 percent of the state’s median income.
The Energy Assistance Program (EAP) can help you pay your heat and electric bills! EAP is a federally-funded program through the U.S. Department of Health and Human Services (HHS) called the Low-Income Home Energy Assistance Program (LIHEAP). EAP provides a one-time annual benefit that can assist you with the high cost of home energy and can help if you are disconnected, or are about to get disconnected. However, an EAP benefit will not cover all of your annual heating and electrics costs, so you should continue to pay your bills regularly.
To be eligible, customers must have a gross (before tax) income at or below 60 percent of the state’s median income. Visit the Indiana Housing & Community Development Authority website for a detailed breakdown of income qualifications and program guidelines.
In 2024, PG&E’s $55 million donation to REACH assisted nearly 58,000 customers with their past due energy bills. For over 41 years, the REACH program has helped low-income families keep their utility services turned on in times of hardship.
The REACH Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Pacific Gas and Electric (PG&E) bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Starting January 2, 2025, the program is open for customers who have a past due balance and have received a 15 day or 48 hour disconnection notice.
Customer must not have received REACH assistance within the past 12 months.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have an outstanding balance on their PG&E bill of at least $100.
Senior Citizens, age 62 and over, must have an outstanding balance of at least $50.
The maximum grant amount an applicant may receive is $300.
Applicants can only receive a grant once every 12 months.
Grants can only be used to pay past due amounts.
Customers who have a claim due to a natural disaster qualify for an additional $100 assistance.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
All applicants must provide verification of income.
Account must be residential, single home, or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Accounts that are in Section 8 or Government Subsidized housing may be eligible.
Name on account must be that of an adult who is currently living in the home.
Customers who have multiple PG&E accounts can only receive one grant per year.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Grants cannot be used to pay on closed accounts or transferred balances.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1-2 | $3,407 | $40,880 |
| 3 | $4,303 | $51,640 |
| 4 | $5,200 | $62,400 |
| 5 | $6,097 | $73,160 |
| 6 | $6,993 | $83,920 |
| 7 | $7,890 | $94,680 |
| 8 | $8,787 | $105,440 |
| Each add’l add | $897 | $10,760 |
The Low Income Home Energy Assistance Program (LIHEAP) is a federally-funded program available to help eligible customers in Arkansas with their utility bills. The program is administered by the Department of Human Services. Eligible customers must apply for LIHEAP funding prior to applying for a grant from Dollar Energy Fund’s Arkansas Utility Assistance Program.
To be eligible for LIHEAP, customers must have a gross (before tax) income at or below 60 percent of the state’s median income.
The Maryland Energy Assistance Program (MEAP) is a federally-funded program available to help eligible customers in Maryland with their heat bills. When the program is open, eligible customers must apply for MEAP funding prior to applying for a grant from Dollar Energy Fund.
To be eligible for MEAP, customers must have a gross (before tax) income at or below 150 percent of the Federal Poverty Income Guidelines.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for MEAP.
The HeatShare Fuel Fund, which is administered by Dollar Energy Fund, assists eligible utility customers with their Columbia Gas of Maryland bills. Customers may receive a one-time grant applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2024, through September 30, 2025, to all eligible applicants regardless of service status.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have paid at least $100 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $50 on their accounts.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” non-heat, commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Verification of income or proof of MEAP or Crisis application, when those programs are open, must be attached to all applications.
A copy of the most recent utility bill with proof of minimum payment must be attached to all applications.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 200% Monthly 200% Yearly 1 $2,510 $30,120 2 $3,407 $40,880 3 $4,303 $51,640 4 $5,200 $62,400 5 $6,097 $73,160 6 $6,993 $83,920 7 $7,890 $94,680 8 $8,787 $105,440 Each add’l add $897 $10,760