The I&M Neighbor to Neighbor Program is an emergency relief fund available to qualified I&M customers in Indiana. Administered by Dollar Energy Fund, the program helps low-income customers pay electric bills with a utility assistance grant applied directly to their I&M bill. Program guidelines and eligibility requirements are subject to change.

Program Dates

Customers can apply for:

Heating Assistance: November 1 through May 15

Cooling Assistance: July 1 through August 31

Service must be off only.

Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Balance Requirement

Applicants must have an outstanding balance on their Indiana Michigan Power bill of at least $50.

Sincere Effort of Payment

Applicants must have paid at least $75 on their account.

Maximum Grant

The maximum grant amount an applicant may receive is $250.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income-eligible clients must apply for all federally-funded programs when those programs are open.

Customers must meet the guidelines of the federal Low-Income Home Energy Assistance Program (LIHEAP) along with other eligibility standards.

Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.

Name on account must be that of an adult who is currently living in the home.

A grant through this program can be used to cover security deposits and reconnection fees.

Income Guidelines

Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size150% Monthly150% Yearly
1$1,883$22,590
2$2,555$30,660
3$3,228$38,730
4$3,900$46,800
5$4,573$54,870
6$5,245$62,940
7$5,918$71,010
8$6,590$79,080
Each add’l add$673$8,070

As of August 29, 2024, new applications for REACH and REACH Triple Match are not being accepted. If your application was already submitted, you will receive an update on funding availability as soon as your application is processed by Dollar Energy Fund.

If you are in need of assistance, we encourage you to explore other income-eligible support programs, such as:

If you need help finding the right support, please contact PG&E.

The Low Income Home Energy Assistance Program (LIHEAP) is a federally-funded program available to help eligible customers in Arkansas with their utility bills. The program is administered by the Department of Human Services. Eligible customers must apply for LIHEAP funding prior to applying for a grant from Dollar Energy Fund’s Arkansas Utility Assistance Program.

Eligibility Requirements

To be eligible for LIHEAP, customers must have a gross (before tax) income at or below 60 percent of the state’s median income.

Grant funds for SWEPCO Arkansas have been exhausted and the program is now closed.

The Arkansas Utility Assistance Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their SWEPCO utility bills. Customers may be eligible to receive a grant that is applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.

Program Dates

Starting May 16, 2024, the program is open for services that are off only.

Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Maximum Grant

The maximum grant amount an applicant may receive is $200.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis. Exceptions may be made in cases of extreme hardships.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

All applicants must provide verification of income.

Income-eligible clients must apply for all federally-funded programs when those programs are open.

Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.

Name on account must be that of an adult who is currently living in the home.

Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

The Maryland Energy Assistance Program (MEAP) is a federally-funded program available to help eligible customers in Maryland with their heat bills. When the program is open, eligible customers must apply for MEAP funding prior to applying for a grant from Dollar Energy Fund.

Eligibility Requirements

To be eligible for MEAP, customers must have a gross (before tax) income at or below 150 percent of the Federal Poverty Income Guidelines.

Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for MEAP.