Don’t be a victim of identity theft or scams. Dollar Energy Fund will never ask you to make a payment over the phone, or ask for your credit card information, your bank account number, or a bank routing number in order to receive assistance from our programs. If you experience a call where this information is requested, hang up immediately. You can contact Dollar Energy Fund directly through our customer contact center hotline at 1-888-282-6816.
Grant funds for the AEP Ohio Neighbor to Neighbor Program have been exhausted and the program is now closed. You may qualify for assistance through the Ohio Utility Assistance Program. Click here to view program guidelines and apply.
The AEP Ohio Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their AEP Ohio bill. This grant helps limited-income customers maintain or restore their basic electric service. Program guidelines and eligibility requirements are subject to change.
Program Dates
Open from November 1, 2024, through March 30, 2025, for services that are off only.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Sincere Effort of Payment
Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment.
Exceptions may be made in cases of extreme hardships.
Balance Requirement
Applicants must have an outstanding balance on their bill of at least $50.
Maximum Grant
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Additional Guidelines
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Current PIPP customers are not eligible for the AEP Ohio Neighbor to Neighbor Program.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Income Guidelines
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size
200% Monthly
200% Yearly
1
$2,608
$31,300
2
$3,525
$42,300
3
$4,442
$53,300
4
$5,358
$64,300
5
$6,275
$75,300
6
$7,192
$86,300
7
$8,108
$97,300
8
$9,025
$108,300
Each add’l add
$917
$11,000
The OPPD Customer Assistance Program (CAP) is a program designed to provide financial assistance in the form of a monthly bill credit for households within the 13-county OPPD service area. The program will reduce a customer’s electric burden to a more affordable level as long as the customer makes on-time payment. Program guidelines and eligibility requirements are subject to change.
Eligibility Requirements
Applicant must be an OPPD customer and current on their bill.
Customer must pay their bill monthly to participate in the program.
Customer must recertify eligibility for the program annually.
Any change in household size or income must be reported within 10 business days.
Total gross household income must be at or below 100% of the Federal Poverty Income Guidelines.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, including minors. Minor income includes child support, SS, and DPA cash assistance, but does not include wages.
Household Size
100% Monthly
100% Yearly
1
$1,304
$15,650
2
$1,763
$21,150
3
$2,221
$26,650
4
$2,679
$32,150
5
$3,138
$37,650
6
$3,596
$43,150
7
$4,054
$48,650
8
$4,513
$54,150
Each add’l add
$458
$5,500
Required Documentation
Photo ID (i.e. state issued ID card, state issued driver’s license, passport, etc.)
Income verification for the last 30 days
Copy of OPPD bill
The OPPD Energy Assistance Program, administered by Dollar Energy Fund, assists eligible utility customers with their Omaha Public Power District electric bills. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Program Dates
The calendar year of the program runs from October 1st through September 30th.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Proof of Emergency Situation
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
Non-regular expenses
Medical expenses
Medical situation that requires continuous utility service and verified by doctor
Job loss
Departure of primary wage earner
Extenuating circumstances that will endanger a vulnerable adult or child
Maximum Grant
The maximum grant amount an applicant may receive is $500.
Applicants can receive more than one grant per program year until reaching the maximum grant amount. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Additional Guidelines
All applicants must provide verification of income. Verification of income can be proof of enrollment in another low-income program.
Income-eligible clients must apply for all federally- funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Grants can be used to cover security deposits.
Income Guidelines
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size
200% Monthly
200% Yearly
1
$2,608
$31,300
2
$3,525
$42,300
3
$4,442
$53,300
4
$5,358
$64,300
5
$6,275
$75,300
6
$7,192
$86,300
7
$8,108
$97,300
8
$9,025
$108,300
Each add’l add
$917
$11,000
The Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program available to help eligible customers in Louisiana with their utility bills. The program is administered by the Louisiana Housing Corporation. Eligible customers must apply for LIHEAP funding prior to applying for a grant from Dollar Energy Fund’s Neighbor to Neighbor Program.
Eligibility Requirements
To be eligible for LIHEAP, customers must have a gross (before tax) income at or below 60 percent of the state’s median income.
Grant funds for SWEPCO Louisiana have been exhausted and the program is now closed.
The Neighbor to Neighbor Program, which is a Hardship Program administered by Dollar Energy Fund, assists eligible utility customers in Louisiana with their SWEPCO electric bills. Customers may be eligible to receive a grant that’s applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Program Dates
Open from October 1, 2024, through September 30, 2025, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Sincere Effort of Payment
Applicants must have paid at least $100 on their SWEPCO account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $75 on their accounts in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.
Balance Requirement
Applicants must have an outstanding balance on their SWEPCO bill of at least $50.
Maximum Grant
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant per utility, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Additional Guidelines
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only”, commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Income Guidelines
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size
150% Monthly
150% Yearly
1
$1,956
$23,475
2
$2,644
$31,725
3
$3,331
$39,975
4
$4,019
$48,225
5
$4,706
$56,475
6
$5,394
$64,725
7
$6,081
$72,975
8
$6,769
$81,225
Each add’l add
$688
$8,250
The Energy Assistance Program (EAP) can help you pay your heat and electric bills! EAP is a federally-funded program through the U.S. Department of Health and Human Services (HHS) called the Low-Income Home Energy Assistance Program (LIHEAP). EAP provides a one-time annual benefit that can assist you with the high cost of home energy and can help if you are disconnected, or are about to get disconnected. However, an EAP benefit will not cover all of your annual heating and electrics costs, so you should continue to pay your bills regularly.
Eligibility Requirements
To be eligible, customers must have a gross (before tax) income at or below 60 percent of the state’s median income. Visit the Indiana Housing & Community Development Authority website for a detailed breakdown of income qualifications and program guidelines.
The I&M Neighbor to Neighbor Program is an emergency relief fund available to qualified I&M customers in Indiana. Administered by Dollar Energy Fund, the program helps low-income customers pay electric bills with a utility assistance grant applied directly to their I&M bill. Program guidelines and eligibility requirements are subject to change.
Program Dates
Customers can apply for:
Heating Assistance: November 1 through May 15
Cooling Assistance: July 1 through August 31
Service must be off only.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Balance Requirement
Applicants must have an outstanding balance on their Indiana Michigan Power bill of at least $50.
Sincere Effort of Payment
Applicants must have paid at least $75 on their account.
Maximum Grant
The maximum grant amount an applicant may receive is $250.
Applicants can only receive one grant per utility, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Additional Guidelines
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Customers must meet the guidelines of the federal Low-Income Home Energy Assistance Program (LIHEAP) along with other eligibility standards.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
A grant through this program can be used to cover security deposits and reconnection fees.
Income Guidelines
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size
150% Monthly
150% Yearly
1
$1,956
$23,475
2
$2,644
$31,725
3
$3,331
$39,975
4
$4,019
$48,225
5
$4,706
$56,475
6
$5,394
$64,725
7
$6,081
$72,975
8
$6,769
$81,225
Each add’l add
$688
$8,250
In 2024, PG&E’s $55 million donation to REACH assisted nearly 58,000 customers with their past due energy bills. For over 41 years, the REACH program has helped low-income families keep their utility services turned on in times of hardship.
The REACH Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Pacific Gas and Electric (PG&E) bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Program Dates
Starting February 3, 2025, the program is open for customers who have a past due balance and have received a 15 day or 48 hour disconnection notice.
Customers who are enrolled in the Arrearage Management Plan (AMP) are not eligible for REACH assistance.
Customer must not have received REACH assistance within the past 12 months.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Balance Requirement
Applicants must have an outstanding balance on their PG&E bill of at least $100.
Senior Citizens, age 62 and over, must have an outstanding balance of at least $50.
Maximum Grant
The maximum grant amount an applicant may receive is $300.
Applicants can only receive a grant once every 12 months.
Grants can only be used to pay past due amounts.
Customers who have a claim due to a natural disaster qualify for an additional $100 assistance.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
Additional Eligibility Guidelines
All applicants must provide verification of income.
Account must be residential, single home, or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Accounts that are in Section 8 or Government Subsidized housing may be eligible.
Name on account must be that of an adult who is currently living in the home.
Customers who have multiple PG&E accounts can only receive one grant per year.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Grants cannot be used to pay on closed accounts or transferred balances.
Income Guidelines
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size
200% Monthly
200% Yearly
1-2
$3,525
$42,300
3
$4,442
$53,300
4
$5,358
$64,300
5
$6,275
$75,300
6
$7,192
$86,300
7
$8,108
$97,300
8
$9,025
$108,300
Each add’l add
$917
$11,000
The Low Income Home Energy Assistance Program (LIHEAP) is a federally-funded program available to help eligible customers in Arkansas with their utility bills. The program is administered by the Department of Human Services. Eligible customers must apply for LIHEAP funding prior to applying for a grant from Dollar Energy Fund’s Arkansas Utility Assistance Program.
Eligibility Requirements
To be eligible for LIHEAP, customers must have a gross (before tax) income at or below 60 percent of the state’s median income.
The Arkansas Utility Assistance Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their SWEPCO utility bills. Customers may be eligible to receive a grant that is applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Program Dates
Open from October 1, 2024, through September 30, 2025, for services that are off only.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Maximum Grant
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant per utility, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis. Exceptions may be made in cases of extreme hardships.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Additional Guidelines
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Income Guidelines
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
