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The Ohio Utility Assistance Program, which is administered by Dollar Energy Fund, provides assistance to eligible customers of select utility companies in Ohio. Customers may be eligible to receive a grant that is applied directly to their bill. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2024, through September 30, 2025, for service that is off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $100 on their account in the previous 90 days.
Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $300 per utility ($600 maximum if a grant is received for both gas and electric service).
Applicants can only receive one grant per utility every 12 months.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Name on account must be that of an adult who is currently living in the home.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be between 175% +$1 and 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | Monthly (households from 175% + $1 up to 250% Federal Poverty Level – FPL) | Yearly (households from 175% + $1 up to 250% Federal Poverty Level – FPL) |
| 1 | $2,197 to $3,138 | $26,356 to $37,650 |
| 2 | $2,982 to $4,258 | $35,771 to $51,100 |
| 3 | $3,766 to $5,379 | $45,186 to $64,550 |
| 4 | $4,551 to $6,500 | $54,601 to $78,000 |
| 5 | $5,336 to $7,621 | $64,016 to $91,450 |
| 6 | $6,120 to $8,742 | $73,431 to $104,900 |
| 7 | $6,905 to $9,863 | $82,846 to $118,350 |
| 8 | $7,689 to $10,983 | $92,261 to $131,800 |
| Each add’l add | $786 to $1,121 | $9,416 to $13,450 |
The Comprehensive Energy Assistance Program (CEAP) is a federally funded program available to help eligible customers in Texas with their utility bills. The program is administered by the Texas Department of Housing & Community Affairs. Eligible customers must apply for CEAP funding prior to applying for a grant from Dollar Energy Fund’s Neighbor to Neighbor Program.
To be eligible for CEAP, customers must have a gross (before tax) income at or below 150 percent of the Federal Poverty Income Guidelines. Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for HEAP.
The Neighbor to Neighbor Program, a Hardship Program administered by Dollar Energy Fund, assists eligible utility customers with their Kingsport Power Company electric bills. Customers may be eligible to receive a grant that’s applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from December 1, 2024, through March 31, 2025, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $100 on their Kingsport Power Company account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $75 on their accounts in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $300.
Applicants can only receive one grant per utility, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 150% Monthly | 150% Yearly |
| 1 | $1,883 | $22,590 |
| 2 | $2,555 | $30,660 |
| 3 | $3,228 | $38,730 |
| 4 | $3,900 | $46,800 |
| 5 | $4,573 | $54,870 |
| 6 | $5,245 | $62,940 |
| 7 | $5,918 | $71,010 |
| 8 | $6,590 | $79,080 |
| Each add’l add | $673 | $8,070 |
The Low-Income Home Energy Assistance Program (LIHEAP) is a federally-funded grant program that helps income eligible households in meeting their immediate home energy needs. LIHEAP can help you stay warm in the winter and cool in the summer through a program that reduces the risk of health and safety problems that arise from unsafe heating and cooling practice. When the program is open, eligible customers must apply for LIHEAP funding prior to applying for a grant from Dollar Energy Fund’s Neighbor to Neighbor Program.
To be eligible for LIHEAP, customers must have a gross (before tax) income at or below 150 percent of the Federal Poverty Income Guidelines.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for LIHEAP.
The Power of Change Program, administered by Dollar Energy Fund, assists eligible utility customers in the state of Indiana with their AES Indiana bills. Customers may be eligible to receive a grant that is applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from January 1, 2025, through September 30, 2025, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $60 on their AES Indiana account in the 3 months prior to applying for a grant.
LIHEAP assistance and pledges made on the applicant’s behalf or other grants may be counted toward the sincere effort of payment.
Applicants must have an outstanding balance on their AES Indiana bill of at least $50.
The maximum grant amount an applicant may receive is $240.
Applicants can only receive one grant, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 150% Monthly | 150% Yearly |
| 1 | $1,883 | $22,590 |
| 2 | $2,555 | $30,660 |
| 3 | $3,228 | $38,730 |
| 4 | $3,900 | $46,800 |
| 5 | $4,573 | $54,870 |
| 6 | $5,245 | $62,940 |
| 7 | $5,918 | $71,010 |
| 8 | $6,590 | $79,080 |
| Each add’l add | $673 | $8,070 |
Dynegy Energy Aid is a first-of-its-kind electricity bill payment assistance program using donated funds to support Pennsylvania and Ohio customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Program opened on January 2, 2024 and will continue until pilot program funding is completed for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering Dynegy utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (1/2/2024 – 12/31/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 400% Monthly | 400% Yearly |
| 1 | $5,020 | $60,240 |
| 2 | $6,813 | $81,760 |
| 3 | $8,607 | $103,280 |
| 4 | $10,400 | $124,800 |
| 5 | $12,193 | $146,320 |
| 6 | $13,987 | $167,840 |
| 7 | $15,780 | $189,360 |
| 8 | $17,573 | $210,880 |
| Each add’l add | $1,793 | $21,520 |